Welcome to CX Genie Review. Customer service is one of the most important aspects of any business. It can make or break your reputation, customer loyalty, and revenue. However, providing excellent customer service can also be challenging, time-consuming, and costly. You need to handle a large volume of inquiries, resolve issues quickly and effectively, and deliver personalized and engaging experiences to your customers.
That’s where CX Genie comes in. CX Genie is an AI-powered chatbot platform that helps you automate routine tasks, personalize interactions, and grow profits with AI. CX Genie lets you create smart and conversational chatbots that can handle various scenarios, such as booking appointments, answering FAQs, collecting feedback, generating leads, and more. CX Genie also integrates with your existing tools and platforms, such as CRM, email, SMS, web, and social media, to provide a seamless and omnichannel customer service.
In this article, I will review CX Genie and show you how it can transform your customer service and boost your sales with AI.
What is CX Genie and how does it work?
CX Genie is a cloud-based chatbot platform that uses artificial intelligence and natural language processing to create smart and conversational chatbots. CX Genie chatbots can understand the intent and context of your customers’ queries and provide relevant and accurate responses. CX Genie chatbots can also learn from your customers’ feedback and improve over time.
CX Genie works in three simple steps:
⇒ Step 1: Define your chatbot’s purpose and personality. You can choose from various templates and scenarios, such as booking, FAQ, feedback, lead generation, etc. You can also customize your chatbot’s name, avatar, tone, and language.
⇒ Step 2: Build your chatbot’s knowledge base and conversation flow. You can upload your existing data, such as FAQs, documents, images, videos, etc., or create new content using CX Genie’s intuitive editor. You can also design your chatbot’s conversation flow using drag-and-drop blocks and logic rules.
⇒ Step 3: Deploy your chatbot on your preferred channels and platforms. You can integrate your chatbot with your website, Facebook Messenger, WhatsApp, Telegram, SMS, email, etc. You can also monitor your chatbot’s performance and analytics using CX Genie’s dashboard.
What are the main features and benefits of CX Genie?
CX Genie offers a range of features and benefits that can help you streamline your customer service and boost your sales with AI. Here are some of them:
⇒ AI-powered chatbots: CX Genie chatbots use advanced AI and NLP to understand your customers’ queries and provide relevant and accurate responses. CX Genie chatbots can also handle multiple languages, dialects, and accents, and switch between them seamlessly.
⇒ Omnichannel customer service: CX Genie chatbots can be deployed on various channels and platforms, such as web, mobile, social media, email, SMS, etc. This allows you to provide a consistent and seamless customer service across all touchpoints.
⇒ Personalized and engaging interactions: CX Genie chatbots can personalize the interactions based on your customers’ preferences, behavior, and history. CX Genie chatbots can also use rich media, such as images, videos, emojis, etc., to make the conversations more engaging and interactive.
⇒ Automation and efficiency: CX Genie chatbots can automate routine and repetitive tasks, such as booking appointments, answering FAQs, collecting feedback, etc. This can save you time, money, and resources, and allow you to focus on more complex and value-added tasks.
⇒ Lead generation and conversion: CX Genie chatbots can generate and qualify leads, and guide them through the sales funnel. CX Genie chatbots can also upsell and cross-sell your products and services, and increase your conversion rate and revenue.
⇒ Customer satisfaction and loyalty: CX Genie chatbots can provide 24/7 and instant customer service, and resolve issues quickly and effectively. CX Genie chatbots can also collect and analyze customer feedback, and improve your customer satisfaction and loyalty.
How to get started with CX Genie and create your first chatbot?
Getting started with CX Genie and creating your first chatbot is easy and fast. Here are the steps:
- Step 1:Grab the lifetime deal
- Step 2: Choose a template or scenario for your chatbot, or create your own from scratch.
- Step 3: Customize your chatbot’s name, avatar, tone, and language.
- Step 4: Upload your existing data or create new content for your chatbot’s knowledge base and conversation flow.
- Step 5: Test and preview your chatbot using CX Genie’s simulator.
- Step 6: Integrate your chatbot with your preferred channels and platforms, such as web, Facebook Messenger, WhatsApp, Telegram, SMS, email, etc.
- Step 7: Launch your chatbot and start engaging with your customers.
How to get CX Genie lifetime deal from AppSumo and save 90%?
If you are interested in CX Genie and want to get a lifetime deal, you are in luck. AppSumo, the leading platform for software deals, is offering an exclusive and limited-time offer for CX Genie. You can get CX Genie lifetime access for only $59, instead of the regular price of $499. That’s a whopping 90% off!
With this deal, you will get:
- Lifetime access to CX Genie
- Unlimited chatbots
- Unlimited conversations
- Unlimited knowledge base entries
- Unlimited integrations
- All future updates and features
- 60-day money-back guarantee
But hurry, this deal won’t last long. Click the button below to get CX Genie lifetime deal from AppSumo and save 90%!
CX Genie Review- Conclusion
CX Genie is a powerful and easy-to-use chatbot platform that can help you streamline your customer service and boost your sales with AI. CX Genie lets you create smart and conversational chatbots that can handle various scenarios, such as booking appointments, answering FAQs, collecting feedback, generating leads, and more. CX Genie also integrates with your existing tools and platforms, such as CRM, email, SMS, web, and social media, to provide a seamless and omnichannel customer service.